Business Support Coordinator
Swindon
£27000 - £30000
We love working with this reputable family-owned company with a rich history spanning 50 years, specialising in the import and distribution of products. They are seeking an experienced Business Support Coordinator to join the dynamic team. This pivotal role requires a versatile individual with impeccable organisational, communication, and administrative skills.
Key Responsibilities:
- Sales Order Processing: Handle B2B and B2C sales orders (both UK and international) from various platforms, including our trade website, retail platforms, email, and telephone.
- Sales Office Administration: Manage credit control, invoicing, sales enquiries, and maintain a high standard of customer service.
- Financial Transactions: Process and allocate incoming customer account payments via bacs and oversee online customer payments through various platforms. Conduct monthly tasks such as sending customer statements and follow-up communication.
- Excel Expertise: Utilize advanced Excel skills (Pivot sheets, Vlookups, etc.) to compile raw data into price lists, quotations, and reports for management analysis. Maintain UK, Ireland & Export price lists and customer quotations.
- Sales Statistics: Generate and maintain daily and monthly sales statistics for management review.
- Administrative Support: Provide efficient, accurate, and sometimes confidential administrative support and data analysis.
- Office Management: Oversee the day-to-day operations of the bustling sales office.
- Central Support: Act as a central point of contact within the Kenro office, liaising with various departments.
Key Skills:
-
- Advanced Excel Skills (Pivot sheets, Vlookups, etc.).
- Intermediate to advanced proficiency in Microsoft Word, Outlook, Teams, and PowerPoint.
- Exceptional communication skills, including a professional telephone manner and the ability to cultivate strong business relationships.
- Proficiency in organization, task prioritization, and time management.
- Self-starter with versatility, enthusiasm, and keen attention to detail.
- Relevant previous experience in a similar role.
- Understanding of online sales and retail is advantageous.
- Possession of a full, clean driving license and access to a car is preferable.
Other Details:
-Working Hours: 8.30am to 4.30pm, Monday to Friday (with ½ hour for lunch). Hybrid working available.
- Holidays: 20 days per annum, plus bank holidays and Christmas Shutdown.