Email Marketing Executive
Join a globally renowned brand and shape the future of the customer retention strategy! We are looking for an Email Marketing Executive to play a pivotal role in driving customer loyalty, repeat purchases, and lifetime value through strategic, insight-led CRM campaigns.
Role:
• Develop engaging, customer-first email content that connects emotionally with our products.
• Assist in creating an email roadmap to drive engagement with our seasonal offerings.
• Collaborate with teams to execute impactful campaigns across email, SMS, and on-site messaging.
• Optimise customer journeys for subscription renewals, product discovery, and promotions.
• Use customer behavioural data to segment audiences and drive targeted campaigns.
• Implement automated lifecycle campaigns to enhance retention and customer experience.
• Drive a test & learn approach, using A/B testing to refine strategies.
• Analyse performance data to provide insights and continuously improve campaigns.
What We’re Looking For:
• Marketing degree or 1+ years’ experience in CRM/Email Marketing.
• Hands-on experience with an ESP (e.g. Ometria, Bloomreach, Klaviyo).
• Strong copywriting skills, with the ability to craft compelling, on-brand messaging.
• Experience in lifecycle automation campaigns & segmentation.
• Organised, detail-oriented, and comfortable managing multiple campaigns.
• A customer-first mindset, with a proactive and innovative approach.
• Some exposure to AI-powered email tools is a plus.
What’s in It for You?
• Generous holiday allowance + birthday off
• Up to 50% store discount on our products
• Monthly product allowance
• Auto-enrolment Pension scheme
• Access to wellbeing & Employee Assistance Programmes
• Flexible working opportunities & family-friendly benefits
… And much more!