Senior Account Manager - Cirencester

Ref: 319 Date Posted: Tuesday 07 Nov 2023
Senior Account Manager
As a Senior Account Manager, you'll be the captain of client relationships, navigating them to success. Handling mid to large-sized projects and providing invaluable support on complex ones, your expertise will be the compass guiding us to excellence. Expect to build rock-solid relationships with clients, present project proposals, and collaborate seamlessly with internal teams.
Key Responsibilities:
  • Forge and nurture exceptional client relationships, proven by regular engagement and positive feedback.
  • Present project scopes, budgets, and creative work with flair, ensuring client understanding and project approval.
  • Mentor and guide junior team members to deliver top-notch work.
  • Craft client-ready presentations, proposals, reports, and communications.
  • Collaborate seamlessly with agency colleagues, offering valuable support for successful project delivery.
  • Report project health accurately to senior CS team members.
  • Identify opportunities for additional projects and scope with clients, providing insights and information to senior colleagues.
  • Contribute to strategic plans and responses to client briefs, demonstrating a deep understanding of their strategic needs.
  • Lead the task and resource allocation for specific client projects, ensuring a harmonious coordination of stakeholder input and agency team members.
  • Proven knowledge of CRM and data-driven marketing best practices across sectors.
  • Prior experience as a Senior Account Manager or Account Manager in a Client Services team.
  • A firm grasp of project management, technical, and creative processes.
  • Proficiency in MS Office Suite (including Google equivalents), Harvest, and Forecast (preferred).
  • A hunger for continuous improvement, open to giving and receiving constructive feedback.
  • Precision and organisation, paying attention to every detail.
  • Unwavering dedication to producing outstanding work, both individually and as part of a dynamic team.
  • Motivation to meet deadlines and maintain the highest standards.
  • A flexible and collaborative spirit, ready to roll up your sleeves at any stage of a project.
  • An ever-positive mindset, always seeking solutions and radiating enthusiasm.