Senior Account Manager
Bristol
£42000
As a Senior Account Manager, you will be at the forefront of our Client Services and Project Management team, where you will play a pivotal role in managing client relationships and ensuring the successful delivery of projects.
If you're ready to take on exciting challenges and work with a dynamic team, we want to hear from you.
Responsibilities:
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Manage day-to-day relationships with clients, including senior-level stakeholders.
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Take ownership of mid to large-sized projects and provide support on complex ones.
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Efficiently manage the delivery of work from the team, ensuring projects are completed on time and within budget.
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Present project scope and budget proposals, project updates, and creative work to clients effectively, securing buy-in and project approval.
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Produce client-ready presentations, proposals, budgeted scopes of work, reports, and written communications.
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Provide accurate project health reports to senior Client Services team members.
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Generate and issue invoices accurately and on time, adhering to invoicing process.
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Support the development of strategic plans and responses to client briefs, offering valuable insights and feedback.
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Coordinate client stakeholder input and agency team members across various disciplines for specific client projects.
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Mentor and support the professional development of Account Manager and Account Executive team members.
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Participate in business development by contributing to pitch teams as needed.
Requirements:
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Previous experience in a similar role within a digital marketing agency is desirable.
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Strong understanding of digital or performance marketing, with a willingness to learn CRM principles.
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Familiarity with data-driven marketing is advantageous, and CRM experience is a plus but not mandatory.
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A positive, proactive approach to work, collaboration with colleagues, and effective communication skills.