Senior Account Manager - Bristol

£40000 - £42000
Ref: 320 Date Posted: Tuesday 07 Nov 2023
Senior Account Manager
As a Senior Account Manager, you will be at the forefront of our Client Services and Project Management team, where you will play a pivotal role in managing client relationships and ensuring the successful delivery of projects.
If you're ready to take on exciting challenges and work with a dynamic team, we want to hear from you.
  • Manage day-to-day relationships with clients, including senior-level stakeholders.
  • Take ownership of mid to large-sized projects and provide support on complex ones.
  • Efficiently manage the delivery of work from the team, ensuring projects are completed on time and within budget.
  • Present project scope and budget proposals, project updates, and creative work to clients effectively, securing buy-in and project approval.
  • Produce client-ready presentations, proposals, budgeted scopes of work, reports, and written communications.
  • Provide accurate project health reports to senior Client Services team members.
  • Generate and issue invoices accurately and on time, adhering to invoicing process.
  • Support the development of strategic plans and responses to client briefs, offering valuable insights and feedback.
  • Coordinate client stakeholder input and agency team members across various disciplines for specific client projects.
  • Mentor and support the professional development of Account Manager and Account Executive team members.
  • Participate in business development by contributing to pitch teams as needed.
  • Previous experience in a similar role within a digital marketing agency is desirable.
  • Strong understanding of digital or performance marketing, with a willingness to learn CRM principles.
  • Familiarity with data-driven marketing is advantageous, and CRM experience is a plus but not mandatory.
  • A positive, proactive approach to work, collaboration with colleagues, and effective communication skills.